Experience Vision

  1. Introduction
    Welcome to experiencevision.io. Protecting your personal data is a priority for us. The purpose of this privacy policy is to inform you about how we collect, use, and protect your personal data when you visit our website or purchase tickets for our events, such as Experience Vision.
  2. Information Collection
    We collect different types of information to offer you a smooth and secure browsing experience, as well as to process your ticket purchases:
    Personal Information: such as your name, email address, phone number, and professional information (position, company) when you register or make a purchase on our website.
    Payment Data: For payment processing, we use Stripe. Payment information, such as your credit/debit card number and billing details, is collected and processed directly by Stripe, which complies with PCI-DSS security standards.
    Technical Data: IP address, browser type, visited pages, duration of the visit, cookies, and other information related to your use of the site.
    Voluntarily Provided Information: when submitting forms, purchasing tickets, or participating in our events.
  3. Use of Information
    The data we collect is used to:
    Manage your purchases: process transactions, send tickets, manage refunds, and other after-sales services.
    Communications: send order confirmations, event information, or respond to your inquiries.
    Site Improvement: analyze your behavior to improve the user experience and optimize our offerings.
    Marketing: with your consent, we may send you information about upcoming events or promotions.
  4. Sharing of Information
    We share your information only in the following cases:
    Payment Provider (Stripe): To process your credit card transactions, Stripe collects and processes your payment data directly. Stripe acts as the data controller for this information. To learn more, please consult Stripe's privacy policy here.
    Service Providers: We work with third-party providers who help us manage our site, process payments, or provide services to you. These providers only have access to your data to the extent necessary to perform these tasks on our behalf and are required to maintain the confidentiality of your information.
    Sponsors and Exhibitors: By purchasing a ticket to the event and when being scanned on site, you consent to the sharing of your personal data to the event Sponsors and Exhibitors.
    Legal Compliance: We may disclose your personal information if required by law or to protect our legal rights.
  5. Cookies
    We use cookies to:
    • Improve site performance and personalize your experience.
    • Track usage statistics to better understand how visitors interact with our site. You can manage your cookie preferences in your browser settings.
  6. Data Security
    We take the security of your information seriously. We use technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. Payment information is encrypted and securely processed by Stripe in compliance with PCI-DSS standards.
  7. Your Rights
    Under applicable law, you have the following rights regarding your personal data:
    Right of Access: You can request access to the personal information we hold about you.
    Right to Rectification: You can request the correction of any inaccurate or incomplete information.
    Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
    Right to Object: You can object to the processing of your data for certain purposes.
    Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
    To exercise these rights, please contact us at:
    contact@experiencevision.io.
  8. Data Retention
    We retain your personal information as long as necessary to provide our services to you or to comply with legal and accounting obligations. Financial transaction data is retained in accordance with legal requirements, particularly for tax and accounting purposes.
  9. Changes to the Privacy Policy
    We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with the date of the last revision. We encourage you to review this page regularly to stay informed about how we protect your data.
  10. Contact
    If you have any questions regarding this privacy policy or how we handle your personal data, please contact us at: contact@experiencevision.io.
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